How deposits and contracts are handled

Celavivo

Last Update 10 days ago

Every Celavivo booking includes a 12% deposit and a digital contract to protect both you and your customer.


💰 Deposits:
  • Customers pay a 12% deposit at the time of booking

  • This confirms the booking and notifies you immediately

  • The deposit is Celavivo’s platform commission — you receive the remaining 88% directly from the customer on the day of the event

📄 Contracts:



  • A digital contract is auto-generated after a booking

  • You will be prompted to electronically sign the contract first

  • The customer receives it next to sign

  • Once both have signed, the contract becomes visible and downloadable in both dashboards

Summary:



  • No service is fully confirmed without a deposit and signed contract

  • Make sure to check your dashboard regularly for new bookings, unsigned contracts, and upcoming events

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us