How deposits and contracts are handled

Every Celavivo booking includes a 12% deposit and a digital contract to protect both you and your customer.

• Customers pay a 12% deposit at the time of booking

• This confirms the booking and notifies you immediately

• The deposit is Celavivo’s platform commission — you receive the remaining 88% directly from the customer on the day of the event

• A digital contract is auto-generated after a booking

• You will be prompted to electronically sign the contract first

• The customer receives it next to sign

• Once both have signed, the contract becomes visible and downloadable in both dashboards

• No service is fully confirmed without a deposit and signed contract

• Make sure to check your dashboard regularly for new bookings, unsigned contracts, and upcoming events