Understanding Your Vendor Commission (12% Explained)
Celavivo
Last Update a year ago
Celavivo charges a 12% commission per booking, which is collected via the customer’s deposit payment.
Breakdown of the 12% commission:
3% Stripe credit card processing fee.
3% Digital contract services fee.
6% Celavivo overheads (support, fraud prevention, maintenance, platform development).
Who pays it? Only vendors. Customers pay the listed price, without extra fees.
How it works:
Customer pays a 12% deposit online (goes directly to Celavivo).
Vendor receives the remaining 88% directly from the customer (cash, transfer, or agreed method).