Message monitoring and safety tips

To protect our users and prevent fraud, Celavivo may monitor messages exchanged on the platform.

• Messages are automatically scanned for safety, fraud prevention, and policy violations.

• Celavivo staff may review conversations in cases involving:

  • Disputes or complaints

  • Refunds or chargebacks

  • Reported abuse

• Keep all communication and payments within Celavivo

• Do not share your personal email, phone number, or bank details

• Always review the vendor’s contract and profile before booking